Frequently Asked
Questions

Garage Door Repair in Greenville

Frequently Asked Questions

If you’re looking for custom paint options, both instructions and color charts are online on the OHD Greenville™️ website.

The “Garage Door Opener” section of our website contains all information for operator options available to customers.

You can occasionally get your operator to work by unplugging the unit, waiting 60 seconds, and plugging it back in. However, most operators don’t feature an actual reset button. Unplugging the unit allows the internal computer chip to recycle itself.

Torsion spring replacements are covered by a one-year labor warranty, which starts the same day that you begin your service. Overhead Door Company of Greenville™ warranties cover defects in both material or workmanship. Additionally, the actual spring itself has a four-year warranty included, give you a warranty that lasts five years total.

Starting on the date of your service, the extension spring warranty is covered by one year of labor and one year on the spring itself.

Starting on the date of your service, any garage door part or accessory we’ve replaced is covered for 90 days. Labor is covered for 30 days.

Complete instructions for resetting your code are included with your keypad. If your keypad isn’t pictured in the instructions, please call our Service Department.